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Current Vacancies
 
ASSISTANT MANAGER (1 POSITION) – SABAH BRANCH

Closing Date: 18 December 2018 (Tuesday)

ASSISTANT MANAGER (1 POSITION) – SABAH BRANCH

OBJECTIVES OF POSITION

Responsible for managing and processing estate, trust administration and will writing application.

MAIN RESPONSIBILITIES: –

  • Responsible for assisting Head of Branch in branch business plan which include marketing, promotion and sales program.
  • Responsible for meeting collection of fees set for the branch.
  • Responsible for promotion of the products to current and potential customers.
  • Responsible for the handling of Estates Administration testate and intestate.
  • To perform first level servicing/checking on new applications from customer.
  • Responsible for handling Wills Writing application which inclusive of consultation, drafting and maintaining proper wills register.
  • Responsible for the preparation of the branch monthly ISO performance reports.
  • Responsible for proper handling of the Estate and Trust Administration system of the branch.
  • Responsible for attending court cases at Kota Kinabalu, Sandakan and Tawau High Court and Sabah Syariah Court.
  • Responsible for representing the Company at state level.
  • To supervise the branch in the absence of the Head of Branch

QUALIFICATION/REQUIREMENTS

  • Degree in Law from a recognized university / college.

EXPERIENCE

  • Minimum five (5) year working experience in related field.
  • Proficient in Bahasa Malaysia and English.
  • Experience in liaising with lawyers, mass media, vendors, government agencies, corporate agencies and financial institutions.

SKILLS

  • IT Skills.
  • Product knowledge.
  • Estate Planning and Legacy Management Knowledge
  • Leadership Skills
  • Marketing and Sales of Financial Product & Services Skills
  • Motivational Skills
  • Legal and Financial Knowledge

Interested candidates are invited to apply via EMAIL by submitting COMPLETE resume to:

Amanah Raya Berhad

Group Human Capital Division

12th Floor | WismaAmanahRaya | No. 2, Jalan Ampang

50508 Kuala Lumpur

Email address: recruitment@arb.com.my

(Please state the position applied for on the email subject)

Only shortlisted candidates will be notified

 
EXECUTIVE (1 POSITION) – PULAU PINANG BRANCH
Closing Date: 14 December 2018 (Friday)

EXECUTIVE (1 POSITION) – PULAU PINANG BRANCH

Customer Service (Counter)

OBJECTIVES OF POSITION

To provide customer service support to all internal and external customers, assist in overseeing day-to-day operation of ARB and endeavour to deliver excellent service and make every encounter with us delightful for customers.

MAIN RESPONSIBILITIES: –

> Ability to solve customers’ (walk in and phone in) enquiries, complaints promptly, efficiently and professionally.

> To ensure the smooth process to resolve customer cases.

> Log all daily transaction into the file tracking record.

> To provide accurate & timely information and ensure all actions taken to handle a customer’s enquiry/problem/complaint are in compliance with the company standard operating procedures and policies and escalate the matter to the relevant higher authorities in the event of exceptions.

> To perform first level servicing/checking on new applications from customer.

> To ensure file registration, documentation, data management including asset and liability

investigation process is complying with company policy and procedures.

> Professionally handle customer’s enquiries and complaints via telephone.

> To prepare Customer Service report.

> To assist in wills preparation.

> To prepare branch weekly and monthly report requested by HQ.

> To send a letter of inquiry/investigation relating to the assets of the deceased.

> Take ownership and have sense of urgency on every incoming case.

> Ensure to achieve branch and company Key Performance Index.

> To participate in marketing and promotional activities of the products to current and potential customers.
Responsible to carry out any other duties as directed by the Head of Branch.

QUALIFICATION/REQUIREMENTS

* Degree in Marketing / Finance / Account / Business Administration/Human Resources or equivalent from a recognized university / college.

EXPERIENCE

* Three (3) to five (5) year working experience in related field.

* Proficient in Bahasa Malaysia and English.

* Liaising with lawyers, government agencies, corporate agencies and financial institutions.

SKILLS

* Good knowledge in Amanah Raya Berhad’s products.

* Able to work as a team and cultivate knowledge sharing among colleagues.

* Passionate about learning new knowledge and framework and multi-tasking.

* Willingness to learn and share with proactive nature.

* Display high commitment to quality and thorough approach to work.

Interested candidates are invited to apply via EMAIL by submitting COMPLETE resume to:

Amanah Raya Berhad

Group Human Capital Division

12th Floor | Wisma AmanahRaya | No. 2, Jalan Ampang

50508 Kuala Lumpur Email address : farhanim@arb.com.my

(Please state the position applied for on the email subject)

Only shortlisted candidates will be notified

 
EXECUTIVE (1 POSITION) –PULAU PINANG BRANCH
Closing Date: 14 December 2018 (Friday)

EXECUTIVE (1POSITION) –PULAU PINANG BRANCH

In charge of Section 8 & Section 17 (1).

OBJECTIVES OF POSITION

Responsible for administration of estate files under Section 8 & Section 17 (1).

MAIN RESPONSIBILITIES: –

> To manage the administration of the estate files under section 8 &section 17(1).

> To ensure the fees for Section 8 and section 17 (1) achieved accordingly to monthly budget.

> To attend hearing sessions at Land Offices.

> To assist marketing officer during marketing activities and participate in promotional activities of the products to current and potential customers.

> To maintain rapport with key third party agencies at branch level.

> Responsible to carry out any other duties as directed by the Head of Branch.

QUALIFICATION/REQUIREMENTS

* Degree in Marketing / Finance / Account / Business Administration/Human Resources or equivalentfrom a recognized university / college.

EXPERIENCE

* Three (3) to five (5) year working experience in related field.

* Proficient in Bahasa Malaysia and English.

* Liaising with lawyers, government agencies, corporate agencies and financial institutions.

SKILLS

* Good knowledge in Amanah Raya Berhad’s products.

* Able to work as a team and cultivate knowledge sharing among colleagues.

* Passionate about learning new knowledge and framework and multi-tasking.

* Willingness to learn and share with proactive nature.

* Display high commitment to quality and thorough approach to work.

Interested candidates are invited to apply via EMAIL by submitting COMPLETE resume to:

Amanah Raya Berhad

Group Human Capital Division

12th Floor | Wisma AmanahRaya | No. 2, Jalan Ampang

50508 Kuala Lumpur Email address: farhanim@arb.com.my

(Please state the position applied for on the email subject)

Only shortlisted candidates will be notified

 
EXECUTIVE (1 POSITION) - TEMERLOH BRANCH
Closing Date: 14 December 2018 (Friday)

EXECUTIVE (1 POSITION) – TEMERLOH BRANCH

OBJECTIVES OF POSITION

To initiate and implement marketing & sales programs at branch level and to assist Head of Branch in achieving target profit as per budget.

MAIN RESPONSIBILITIES: –

> Responsible to initiate and plan marketing and sales programs at branch level i. e talk and seminars.

> Responsible to provide estate planning advice and consultation to clients.

> To participate in promotional activities of the products to current and potential customers.

> To act as marketing coordinator for programs initiated by Marketing & Sales Department at branch level.

> Identifying latest competitor’s marketing trends, marketing opportunities and customers requirement i. e social media (Facebook and Instagram).

> To maintain rapport with key third party agencies at branch level.

> Responsible for the management of Estate, Wills, Trust, ITA, etc for the branch and ensure proper solution to any issue and problem arises.

> Person In Charge for Legacy Planner Programs

> Responsible in preparing monthly Marketing Report to Operations Division 2.

> Responsible to handle and safekeeping all marketing tools i.e chairs, banners, flyers, laptop etc.

> Responsible as back up officer for Wills and Accounts.

> Responsible in handling estate operations of Section 8.

> Responsible as Admin & Human Capital Representative for the branch.

> Responsible to carry out any other duties as directed by the Head of Branch.

QUALIFICATION/REQUIREMENTS

* Degree in Marketing / Finance / Account / Business Administration/Human Resources or equivalent from a recognized university / college.

EXPERIENCE

* Three (3) to five (5) year working experience in related field.

* Proficient in Bahasa Malaysia and English.

* Liaising with lawyers, government agencies, corporate agencies and financial institutions.

SKILLS

* Good knowledge in Amanah Raya Berhad’s products.

* Able to work as a team and cultivate knowledge sharing among colleagues.

* Passionate about learning new knowledge and framework and multi-tasking.

* Willingness to learn and share with proactive nature.

* Display high commitment to quality and thorough approach to work.

Interested candidates are invited to apply via EMAIL by submitting COMPLETE resume to:

Amanah Raya Berhad

Group Human Capital Division

12th Floor | Wisma AmanahRaya | No. 2, Jalan Ampang

50508 Kuala Lumpur Email address : farhanim@arb.com.my

(Please state the position applied for on the email subject)

Only shortlisted candidates will be notified

 
 
 

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